Product details
Exchanges and returns
We stand behind every product that we sell. If you aren't 100% satisfied, we're here to help!
We accept exchanges and returns of items that are unused, unwashed, have the tag attached and in perfect condition without signs of use or pet hair.
Returns received within 14 days of the original ship date will be refunded in full.
Please note that shipping costs are non-refundable. Customers are responsible for paying return and exchange shipping costs, unless we sent an incorrect or damaged item, in which case we will cover the shipping costs.
Please send us an email at hello@kokopetstore.com to initiate an exchange or return.